Enterprise Content Management

This explosion of structured and unstructured content can be complex and difficult to manage, and the problem is growing rapidly. A recent study conducted indicates that much more content will be created in the next two years than in the entire previous history of humankind, and over 93 percent of it will be in electronic form. Moreover, these electronic documents must be integrated with an already complex assortment of paper-based information.

First, there is the obvious need to exert control over an abundant volume of records and documents, with the resulting benefit of reducing task duplication and minimizing time spent wasted looking for old documents (or worse, re-creating documents from scratch). Then, there is the need to automate business processes in order to facilitate content handling and replace existing manual paper processing, which ultimately results in streamlining workloads and creating greater throughput. And finally, organizations are looking to ECM solutions to help with the process of authoring and publishing this information to the intranet, extranet, and Internet without burdening the IT department.